Terms & Conditions

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The goods are a reference to all items hired from the owner to the hirer.

The Content is for your personal use only. You agree not to (and agree not to assist or facilitate any third party to) copy, distribute, transmit, reproduce, publish, commercially exploit or create derivative works from the Content AlexAndrea Occasions.

1. All hire agreements are between the hirer and the owner. The hirer is the person named on the hire agreement and who has also agreed to all the terms and conditions.
2. During the hire period, all hired goods are the hirer’s responsibility.
3. The goods remain the property of the owner throughout the hire period.
4. Your venue will not be held responsible for any hired goods unless the venue themselves is the hirer and is also the person named on the hire agreement.
5. It is the hirer’s responsibility to inform the venue of all the terms and conditions and to oversee that the venue adheres to the terms and conditions. Any costs incurred due to damage of goods by the venue will be the hirer’s responsibility.
6. The owner will in no circumstances be held responsible for any injuries, death or damage to any property caused by any hired goods.
7. Your reservation deposit of £80.00 – £150.00 will also act as a damage deposit to cover replacement of any goods due to loss, theft or damage beyond further usage.
8. The reservation deposit minus the cost of any replacement item or items will be refunded to the hirer by cheque mailed through the post within 7 working days of when the owner receives the goods back. If there are no costs for replacement items the hirer will be refunded the full £80.00 – £150.00 reservation deposit.
9. The cost for of any replacement goods will be charged at full replacement value and will be deducted from your reservation deposit. Should the cost of replacement goods be higher than the reservation deposit then the owner will invoice the hirer for the extra replacement costs. This must be paid within 30 days of the hirer being informed by the owner in writing. The owner will not accept any substitute items.
10. General soiling is acceptable. Examples of damage to goods beyond further use including ripping,tearing, burning, candle wax burns, permanent marker pens or crayons, mildew damage or anything else which means the goods are unusable.
11. The shortages and damage to goods will be charged at their full replacement value.
    Details of which are available on request. The replacement items include: Chair Covers, Sashes, Sash Buckle, Table Runners & Swags, Backdrop Frame, Fabric Material, Pipe & Drape Framework, Draping Fabric, Draping Equipment, Ceiling Drape Fabric, Ceiling Drape Equipment Lighting Equipment including Uplighters, Fairy Lights, Image Projection, Cocktail Tables and Lights, Vases & Bowls, Candelabras, Mirrors, Tea Light Holders, Silk Flowers, Feathers and any other Decor within the vases, LED Bases and decor lights, Tongs, Scoops and Stands, Balloon Stands and Balloon Equipment and any other items stated in the hire agreement.
12. All damaged goods will remain the property of the owner.
13. From the date the hirer agrees to the hire agreement, the hirer will have the right to cancel the agreement within 7 days with a full refund of reservation deposit and other monies paid. Cancellation requests will only be accepted in writing or by email and will be effective on the date the owner receives either the letter or email.
14. Any cancellations 7 days after the hirer has agreed to the hire agreement will result in loss of reservation deposit and any other monies paid.
15. Our services will be carried out on the day requested, dressed appropriately by the time agreed.
    Collection will be made on the same evening, once the function has finished or at another agreed time and date.
16. The hirer is required to pay a % deposit in order to secure the date. Cleared funds are required in full for the remaining balance, three weeks prior to the event.