FAQs

Wedding & Event Decoration Hire FAQ’s

We understand you have lots of questions when booking your wedding or event with us! We have compiled a list of our most frequently asked questions and asked our managing director Peter to answer them for you.

If you have any questions about booking with us please get in touch! Use the what’s app button on our website or email Info@alexandreaoccasions.co.uk

What types of events do you provide decoration services for?

We specialize in providing decoration services for weddings, corporate events, private parties, birthdays, anniversaries, and any other special occasions you may have.

What types of wedding and event decorations do you offer?

We offer a wide range of decoration options, including but not limited to Silk floral arrangements, table centerpieces, backdrops, lighting, drapery, dancefloors, chair covers, chiavari chairs, staging and more. Our goal is to enhance the ambiance of your event space and create a memorable experience for you and your guests.

Do you offer packages or customisable options for decoration services?

We offer both pre-designed packages and customisable options to suit your budget and preferences. Our packages are designed to provide comprehensive decoration solutions for various event sizes and types, while our customisable options allow you to tailor the decorations to your specific needs and requirements.

Can you work within our budget constraints?

Absolutely! We understand that budget is an important consideration for every event, and we’re committed to offering flexible solutions that meet your financial requirements without compromising on quality or style.

Do you provide setup and teardown services for the decorations?

Yes, we offer setup and teardown services to ensure that your event space is beautifully decorated and ready for your guests. Our experienced team will handle all aspects of the decoration setup and teardown, allowing you to focus on enjoying your event without any stress or hassle.

Do you provide consultations?

Yes, we offer complimentary phone consultations to discuss your event requirements and provide personalised recommendations. This allows us to better understand your needs and ensure that we exceed your expectations.

How can I get a quote for your decoration services?

To receive a quote for our decoration services, please contact us with details about your event, including the date, location, estimated guest count, and any specific requirements or preferences you may have. We’ll be happy to provide you with a personalized quote based on your needs and budget.

How far in advance should we book your services?

We recommend booking our services as early as possible to ensure availability, especially for popular dates and peak seasons. However, we understand that sometimes events are planned on shorter notice, and we’ll do our best to accommodate your needs whenever possible.

How do I book your decoration services for my event?

Booking our services is easy! Simply reach out to us through our website or contact information provided, and we’ll schedule a consultation to discuss your event details, preferences, and requirements. From there, we’ll work with you to create a customized decoration package that fits your needs.

What is your cancellation and refund policy?

Our cancellation and refund policy varies depending on the services booked and the timing of the cancellation. We aim to be fair and transparent in our policies, and we’ll discuss these details with you during the booking process.

What sets your decoration services apart from others?

Our decoration services are distinguished by our attention to detail, creativity, and commitment to customer satisfaction. We prioritize communication and collaboration throughout the planning process to ensure that your vision is brought to life seamlessly. Additionally, our experienced team stays updated on the latest trends and techniques in event decoration to deliver fresh and innovative designs for your event.

Contact us if you have any queries, comments or suggestions, we would be happy to hear from you.

Give us a call on 07593 288152 or email us via info@alexandreaoccasions.co.uk.